The Southwest Synergy Board meets the second Thursday of each month to review Chapter business. Specifically, the Board members plan Chapter meetings and special events, coordinate meeting host locations and presenters, market the Chapter and recruit new members publish the bi-monthly newsletter, respond to all Chapter communications, manage the financial records of the organization, and maintain the Chapter web site and database.

2007 - 2008 Board Members

President Chris Hendrickson Apollo Group (480) 557-1609 president@azhdi.com	Leads all Chapter meetings and social activities. Ensures that officer positions are filled, and oversees annual officer nomination and election processes. Represents the Chapter on all official HDI matters. Oversees all Chapter activities with and through other officers. Takes steps to ensure that all officers and members abide by the Help Desk Institute Local Chapter Operating Principles, Policies and Procedures Agreement.
VP of Programs   Pete Graf DHL programs@azhdi.com	Identifies topics, speakers, and meeting agendas with the assistance of a programs committee, other board members, and Chapter members. Leads Chapter meetings and social activities in the President’s absence. Serves as the primary contact person for fielding educational program ideas and requests and communicating these ideas to HDI National, as well as presenting them on the website.
VP of Memberships Bob Logue   APS membership@azhdi.com	Designs and implements strategies for building Local Chapter membership. Supports the Vice President of Programs officer in leading Chapter meetings and other activities in the President’s absence. Coordinates membership drives and related activities with the Vice President of Programs. Establishes committees or programs to build membership. The Vice President of Membership has access on a continuous basis to the National Help Desk Institute member and prospect database for their specific geographic area.
VP of Finance Andrew Jahns Choice Hotels finance@azhdi.com	Responsible for Local Chapter expenditures and receipts and maintenance of financial transactions related to the Local Chapter. Ensures that all financial commitments are for Local Chapter purposes only and that HDI National is not liable for Local Chapter expenses, liabilities or financial obligations, or taxes associated with Local Chapter activities.
VP of Communications JT Haynes Apollo Group communication@azhdi.com	Maintains Chapter mailing list and official records of Chapter activities. Records minutes of Chapter meetings and issues the meeting agenda items. Acts as primary liaison between the Local Chapter and HDI National. Provides Help Desk Institute National with at least one copy of all announcements, newsletters, and other materials that are produced and distributed by the Chapter or on behalf of the Chapter. The Vice President of Communications works directly with other officers to contact members and prospects with meeting announcements, sending minutes and communicating with local members.
Newsletter Editor Open Position newsletter@azhdi.com	Responsible for editorial content, productions, and distribution of Chapter newsletters on a monthly basis. Includes program, meeting, and membership announcements from the President and Vice Presidents and Help Desk Institute National.
Webmaster Jonathan Kinchelow Apollo Group webmaster@azhdi.com	Responsible for designing, maintaining, and keeping the local chapter website current and operable. Works closely with other officers to post minutes, meeting announcements, newsletters, and officer information on the local chapter website.

Executive at Large Jan Hagar   APS/Pinnacle West (602) 371-6080 executive@azhdi.com	Assist all board members with projects as assigned by the President and fills in for board members who are temporarily unable to fulfill their duties when necessary.
Executive at Large Chris Otterson   Apollo Group (480)557-1420 executive@azhdi.com	Assist all board members with projects as assigned by the President and fills in for board members who are temporarily unable to fulfill their duties when necessary.
Executive at Large Paul Elliott   Teksystems executive@azhdi.com	Assist all board members with projects as assigned by the President and fills in for board members who are temporarily unable to fulfill their duties when necessary.

All officers are encouraged to attend attend the HDI Annual Conference & Expo, and the annual Local Chapter Summit, to grow professionally, network with peers, learn from other officers, and expand the overall understanding of HDI.

If you are interested in becoming a board member with Southwest Synergy, please show your interest using our feedback link on the main menu or click the following link on Becoming a board member.

The Southwest Synergy Board Members work together to:

	Actively represent the interests of Chapter Members and the Help Desk/Support Center profession at large.
	Communicate to corporate peers a dedication of professionalism that is required to help or work with in a well-run Help Desk / Support Center.
	Establish meetings and activities to promote information exchange among  members on a regular basis.
	Design and implement strategies for encouraging active participation among the Local Chapter members.
	Provide effective Chapter management to ensure that meetings are held monthly, newsletters are published monthly, and an exciting and informative forum is being provided to the Local Chapter member constituency.
	Maintain relations and work closely with HDI National Office.